Terms of Service

Last updated: December 14, 2025

These Terms of Service govern your use of grains.ae (the "Site") operated by Grains Hub under Ghutra Goods Wholesaler LLC ("we", "us", or "our"). By accessing or using the Site, you agree to be bound by these Terms.

1. Acceptance of terms

By using the Site, you represent that you are a business user of legal age and capacity to enter into binding contracts under applicable law.

2. Nature of our services

Grains Hub, operated under Ghutra Goods Wholesaler LLC (licensed wholesale activity 4690101) in Dubai, UAE, provides:

We are a licensed wholesaler and information provider. We do not operate as a public marketplace or a platform for third parties to trade with each other.

3. Our role

All commercial sales made through or in connection with grains.ae are direct B2B transactions between you and Ghutra Goods Wholesaler LLC, unless explicitly stated otherwise in a written agreement. We do not list, host, or facilitate sales between independent third-party buyers and sellers, and we do not act as agent, broker, or intermediary for unrelated parties.

4. User registration and access

Some features of the Site (such as viewing detailed information, receiving updates, or submitting inquiries) may require registration or the provision of basic business information. You are responsible for ensuring that any information you provide is accurate, current, and complete, and for maintaining the confidentiality of any access credentials associated with your use of the Site.

5. Information, signals, and no advisory relationship

The content, prices, market signals, or other information made available through the Site (including Market Pulse and Alliya AI responses) are provided for general informational purposes only. They do not constitute legal, financial, investment, or regulatory advice, and should not be relied on as a sole basis for commercial decisions. You remain responsible for conducting your own due diligence and complying with all applicable laws and regulations.

6. Transactions and supply

Where you choose to enter into a purchase with us, the terms of that transaction (including pricing, specifications, quantity, delivery, and payment) will be agreed separately, for example through a written quotation, contract, proforma invoice, or purchase order. We are responsible for the quality and legality of goods we sell as a licensed wholesaler, subject to the agreed contractual terms and applicable law. You are responsible for ensuring that imports, exports, storage, and onward sale comply with the laws and regulatory requirements of your jurisdiction.

7. Prohibited activities

You may not use the Site to:

8. Intellectual property

All content on the Site, including text, graphics, logos, data, tools, and software, is owned by or licensed to us and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any part of the Site except as expressly permitted in writing by us. Any business information or inquiries you submit to us remain yours, but you grant us a non-exclusive license to use such information as reasonably necessary to operate the Site and respond to your requests.

9. Limitation of liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or special damages (including loss of profits, business interruption, or loss of data) arising out of or in connection with your use of, or inability to use, the Site or reliance on any information provided through it. To the extent permitted by law, our total aggregate liability arising out of or relating to these Terms or your use of the Site shall not exceed the total fees, if any, paid by you to us through the Site in the twelve (12) months preceding the event giving rise to the claim.

10. Third-party links and services

The Site may contain links to third-party websites or services. We do not control and are not responsible for the content, privacy practices, or terms of such third-party sites, and your use of them is at your own risk.

11. Governing law and dispute resolution

These Terms and any disputes arising out of or in connection with them are governed by the laws of the United Arab Emirates. The courts of Dubai (onshore) shall have exclusive jurisdiction to settle any dispute arising out of or relating to these Terms or your use of the Site.

12. Suspension and termination

We may suspend or restrict access to the Site, or terminate your ability to use certain features, if we reasonably believe you have violated these Terms, applicable law, or engaged in misuse of the Site.

13. Changes to these terms

We may update or modify these Terms from time to time. The "Last updated" date at the top of this page indicates when changes were last made. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

14. Contact us

If you have any questions about these Terms, please contact us at: trust@grains.ae.